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Copyright, Privacy Policy, Disclaimers & Terms of Use

Your use of this website and services is conditioned upon your acceptance of these legal terms of use which includes the following:

  • Copyright
  • Privacy Policy
  • Disclaimers
  • Terms of Use – Billing & Refund Policy

Please read these terms carefully. Vanessa Turner reserves the right to modify or update these terms of use from time to time with immediate effect and without notice to you.

By using the sites and services, you are agreeing to the legal terms as they appear, whether or not you have read them. It is your responsibility to review the terms periodically for updates.

If for any reason you do not agree with or cannot abide by the legal terms, please exit the site immediately and cease use of the services. Otherwise, by accessing and using the sites and services, you are agreeing to the legal terms.

Click on each of the below sections to expand and read the contents therein:

Copyright

The sites and services and all of its original content and images are the sole property of Vanessa Turner and are, as such, fully protected by international copyright and intellectual property rights laws.

The use of any images, information or data from the sites, without permission, to profit from, advertise, reproduce, or any other manner is not permitted. We reserve the right to take legal action in any such circumstances.

Privacy Policy

This Privacy Policy describes how we collect, use, process and distribute information. We will not use or share your information with anyone except as described in this Privacy Policy. The use of information collected through the sites shall be limited to the purposes described under the legal terms.

Please note that the information that you provide is voluntary, and in doing so, you are giving consent for us to use, collect and process the data.

Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data will only be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know such (i.e., our newsletter provider or payment processors).

Information That May Be Collected

We collect personal information from you so that we can provide you with a positive experience when utilizing the sites and services.  We will only collect the minimum amount of information necessary for us to fulfill our obligation to you.  We may collect and use data in the following manner:

  1. A name, email address, mailing address and D.O.B. so we can deliver our products, newsletter, and marketing material to you – you would be affirmatively consenting to this by providing this to us in the contact forms.
  2. Billing information including name, address and credit card information so that we can process payment to deliver our products or services to you under our contractual obligation. We only use third party payment processors that take the utmost care in securing data and comply with the GDPR.
  3. Your IP address to help diagnose problems with our server and to administer the Website by identifying which areas of the Website are most heavily used, and to display content according to your preferences for marketing purposes and for improving our services.

We may share your information with trusted third parties such as our newsletter provider in order to contact you via email, our merchant accounts to process payments, and Google / social media accounts in order to run advertisements and our affiliates.

We retain your Personal Data for the minimum amount of time necessary to provide you with the information and / or services that you requested from us. We may include certain Personal Data for longer periods of time if necessary, for legal, contractual and accounting obligations.

You may unsubscribe from our e-newsletters or updates at any time through the unsubscribe link at the footer of all email communications. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at info@vanessaturner.com.

If you choose not to provide us with certain Personal Data, you may not be able to participate in certain aspects of our website or content.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Disclaimers

Educational & Information Purposes

The information provided in or through the sites and services is for educational and informational purposes only and is made available to you as self-help tools for your own use. When serving as an Art Coach whether through in-person, phone, video conferencing, audios, social media, and otherwise in a variety of settings including but not limited to individual and/or group programs, classes, workshops, events, retreats, seminars, coaching sessions, consultations and/or trainings, you acknowledge that Vanessa Turner is supporting you in her role exclusively as an Artist and Art Coach, and in no other role.

No Medical, Mental Health, Legal or Financial Advice

The information provided in or through the sites and services is not intended to be a substitute for professional medical advice or therapy that can be provided by your own Medical Provider or Mental Health Provider.

Personal Responsibility

The sites and services aim to accurately represent the information provided. You are acknowledging that you are participating voluntarily in the sites and services, and you alone are solely and personally responsible for your results. You acknowledge that you take full responsibility for your business, and for your own health, life and well-being.

No Guarantees of Income or of Any Kind

My role is to support and coach you in reaching your goals, but your success depends primarily on your own effort, motivation, commitment and follow-through. I cannot and do not guarantee that you will attain a particular business result or income increase or level, and you accept and understand that results differ by each individual. You agree that we are not responsible for the success or failure of your business decisions, the increase or decrease of your finances or income level, or any other result of any kind that you may have as a result of information presented to you through the sites and services.

Testimonials

We present real world experiences, testimonials, and insights about other people’s experiences for purposes of illustration only. The testimonials, examples, and photos used are of actual clients and results they personally achieved. Testimonials are not intended to represent or guarantee that current or future clients will achieve the same or similar results.  Rather, these client stories represent what is possible with our products and services.

Technology Disclaimer

We try to ensure that the availability and delivery of our services is uninterrupted and error-free, including our content and communications. However, we cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction. To the fullest extent permitted by law, we will be not be liable to you for damages or refunds, or for any other recourse, should our products and services become unavailable due to technical challenges.

Vanessa Turner assumes no responsibility, and shall not be liable for any damages caused by viruses or other forms on contamination or destructive features that may affect your computer equipment, software, data or other property on account of your access to, use of, or browsing in the website or your downloading of any materials, text, images, video or audio from the website or any linked website(s).

Artwork Disclaimers

  1. Color Disclaimer: Actual colors of art works (both original and reproduced) may appear different in reality than on your computer screen or mobile device, as every computer monitor has a different capability, and everyone sees these colors differently. Therefore, we cannot guarantee that the color you see on your screen portrays the exact color of the  art work. Vanessa Turner cannot be held liable for differences between the display of the work you view on-line and the actual artwork (original or reproduced) received.
  2. Size Disclaimer: Art works are estimated at the most accurate sizes possible. Art works are manufactured by a custom / handcrafted process that cannot always guarantee exact dimensions. Therefore, sizes may vary very slightly. Vanessa Turner cannot be held liable for slight differences between the desired size of the work you view on-line and the actual artwork (original or reproduced) received.
  3. Shipping, Handling, Unpacking and Hanging Disclaimer: Artwork is shipped according to the highest standards of packaging and protecting the work. Original artwork will be shipped with insurance. Both original and reproduced works are fragile. Artwork will be shipped with Unpacking, Framing and Hanging Instructions. Please read and follow these instructions, as well as General Tips provided carefully upon receiving artwork to ensure the longevity and safe installation of the artwork. Great care must be taken when works are unpacked from the shipping material to avoid damage. It is recommended that artwork be unpacked by a professional framer or experienced handler. Vanessa Turner cannot be held liable in any way for damaged or destroyed work unless the customer can prove that damage occurred due to insufficient shipping standards and not as a result of unpacking, handling or attempting to transport or frame the work after the fact.

Limitation of Liability, Indemnification, and Release of Claims

We will not be held responsible or liable in any way for the information, products or materials that you request or receive through on the sites.  In no event will we be liable to you or any other party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on the sites and services, or on those affiliated with us in any way, and you hereby release us from any and all claims; including, without limitation, those related to lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information, or any other loss, physical or mental disease, condition or issue, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.

No Guarantees or Warranties Provided

This website and its content are provided “as is” and “as available” basis without representations or warranties of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, non-infringement or accuracy.

Terms & Conditions (Billing & Refunds)

Your Conduct

You must not use the sites in any way that causes or is likely to cause the sites or access to it to be interrupted, damaged or impaired in any way. You understand that you are solely responsible for all electronic communications and content sent from your computer to the sites or to us. You must use the sites for lawful purposes only.

Commerce & Payment

By purchasing artwork, or a service from the sites, you give us permission to automatically charge your credit or debit card as payment for the product or service without any additional authorization, for which you will receive an electronic receipt.

If you choose a direct payment gateway to complete your purchase, your credit card information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is stored only as long as is necessary to complete your transaction. Once complete, your transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

Late Payment & Non-Payment

In the event that payment is not received by the date due, you will have a five (5) day grace period to make the payment otherwise the product or service will not continue, and we reserve the right to cease your access immediately and permanently.

If you fail to make payment in a timely manner in accordance with the legal terms or voluntarily decide to withdraw from any services, at any time or for any reason whatsoever, you still will remain fully responsible for the full cost of the service.

Refunds

By using our site, you consent to our refund and cancellation policies. Every item we ship is carefully inspected before leaving the studio. We ask that you to do the same when you receive your purchase.

If you are not satisfied with your purchase it may be returned or exchanged within 14 days of the first delivery attempt. The artwork must be in original condition. Commissioned pieces are created especially for, and based on, the exact requirements of each individual client and therefore may not be returned or exchanged.

Please note that we cannot be responsible for any shipping charges or insurance fees on refunded items. We will confirm receipt once your shipment has reached us. We do not accept returns for products showing any signs of wear or damage.

Once the item is received, we will inspect the merchandise. After the item is verified, we will issue a refund in the same way payment was made, less any transaction fee and shipping charges. Please allow up to seven business days, for this process to take place, upon our receipt of the returned item.

Cancellations

Orders cancelled within 24hrs will receive a refund minus transaction fees. All cancellations after that point will be non-refundable, and a store credit will be provided.

Your satisfaction with our products and services is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and/or providing products and services, there is a no refund policy on coaching services. If you wish to not continue in the program all remaining payments and balances will still be owed in the timeline agreed upon purchase.

You acknowledge that we do not offer refunds for any portion of your payment for any of our products and services and no refunds will be provided to you at any time. However, in some instances, a credit for products and services may be offered.

Dispute Resolution

It is hoped that should we ever have any differences, we are able to work them out amiably through e-mail correspondence. However, should we be unable to seek resolution within a reasonable time, you agree now that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the Bermuda Arbitration Association Rules & Regulations. Prior to seeking arbitration, you must send an e-mail to me at info@vanessaturner.com and include all of your reasons for dissatisfaction with your product or service. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you.

If any terms of these Terms of Use are construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term which shall be given full force and effect.